It will be a summer full of unforgettable experiences!
→ General conditions and relevant information
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On the first day, the general rules, as well as the activities and dynamics of the camp, will be reviewed with the children.
- Participants must maintain a respectful attitude at all times toward other participants, the OnixCamp staff, and everyone involved in the camp.
- Responsible use of the facilities and equipment is expected throughout the camp.
- At our camp we take care of every detail so that children enjoy a safe and fun experience. If any equipment or facility is intentionally damaged, it will be considered a serious offence. In that case, the cost of repair or replacement will be charged to the client. The organization will document the facts and present a clear and justified estimate for the repair or replacement required.
- Any type of violent behaviour will not be tolerated, whether physical or verbal, nor any discrimination based on sex, race, religion, disability, age, or sexual orientation.
- Teamwork and participation are an essential part of the experience, therefore all students must take part in the scheduled activities and punctuality respecting the established schedules will be required.
- During activities, participants must remain with their group and may not leave the facilities without prior authorization or knowledge of the organization.
- Unless previously authorized, it will not be permitted to change rooms or enter rooms other than the one assigned. Participants may not remain outside their room after the established time nor access unauthorized areas.
- If a participant’s birthday takes place during the camp, please let us know and we will make sure they feel supported and enjoy a special day. Visits to the camp during the children’s stay are not permitted.
- Sexual relations, the consumption of alcohol, tobacco, vapes/electronic cigarettes, or any other legally prohibited substance are strictly forbidden.
In the case of minor inappropriate behaviour, all necessary resources will be used to motivate the participant and encourage a change of attitude. However, OnixCamp reserves the right to adopt any measures it considers appropriate and, in extreme cases, to suspend the participant’s stay at any time for failure to comply with the rules of coexistence. This measure may be applied if the same minor misconduct is repeated or if other behaviours occur that also constitute serious offences and are considered to negatively affect the proper development of the camp.
Parents or legal guardians will be informed at all times.
In the event of expulsion, parents or legal guardians will assume the full cost of the course (including transport if applicable) without the right to any refund and will also be responsible for the costs associated with collecting or returning the participant.
Any conduct or circumstance not expressly covered in these rules will be assessed and resolved by the Camp Management.[/accordion_item][accordion_item parent_id=”” title=”REGISTRATION AND PAYMENT PROCESS” id=”” class=”” style=””]The process will be carried out through communication with the commercial department and by completing the form that we will send to you.
A place will be generated that will allow 3 working days to make the payment of €400 as a reservation fee, which will be deducted from the total cost of the camp.
The reservation will be confirmed when OnixCamp has received and verified the proof of payment. If the payment is not completed within this period, the reservation will be cancelled and the place may be offered to children on the waiting list.
The remaining payment may be split into up to two instalments.
The total amount of the course must be fully paid before May 28, 2026, including transport if contracted (as it is an optional service). If by that date the client has not completed the payment, OnixCamp may cancel the contract without the possibility of recovering the reservation fee and, where applicable, in accordance with the cancellation policy.
Reservations made after May 28 must be paid in full at the time of registration. In this case, transport to the camp with OnixCamp will be subject to availability.
We will also send a reminder in advance so that you can complete the payments.
We recommend adding our email address to your contacts to ensure the message is received correctly and not classified as spam.[/accordion_item][accordion_item parent_id=”” title=”CANCELLATIONS OR WITHDRAWALS” id=”” class=”” style=””]If you wish to cancel your reservation, you must do so by sending an email to comercial@onixcamp.com.
OnixCamp reserves the right to cancel the camp if the minimum number of places has not been reached by the end of the registration period. In this case, the amounts paid will be immediately refunded by bank transfer to the indicated account.
Participants will be entitled to a full or partial refund according to the following conditions, taking the program start date as a reference:
- More than 45 calendar days in advance: 100% of the amount paid will be refunded (until May 29).
- Between 44 and 20 calendar days: 50% of the total amount paid will be refunded, including transport if contracted (May 30 – June 22).
- 19 calendar days or less before the start date, or in case of no-show: no amount will be refunded for any concept (from June 21).
If the participant must voluntarily leave the program for any reason, written authorization from the parents or legal guardians via email will be required (a form will be completed). They will be responsible for the participant’s transport and will assume any costs related to their travel. This option does not entitle them to claim any refund from the organization for any payments made (including the bus service if contracted).[/accordion_item][accordion_item parent_id=”” title=”WHAT IS INCLUDED” id=”” class=”” style=””]
- The selected course with activities, accommodation in a double or triple room with bathroom, and full board.
- Laundry service only for uniforms twice during the camp.
- Bathroom towels and bed linen.
- Surf and paddle surf course with qualified staff (equipment included).
- Sports activities, games, group dynamics, and excursions (including transport for all of them).
- Room cleaning twice per week, with towel changes and bed linen change once per week.
- Accident insurance.
- Uniform consisting of 4 T-shirts and 2 sweatshirts.
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- Transport MADRID – LA CORUÑA – MADRID. Optional bus service with an additional cost of €125.
- Hair dryer.
- Pool/beach towel.
[/accordion_item][accordion_item parent_id=”” title=”MEDICAL INFORMATION” id=”” class=”” style=””]The participant’s medical data is essential for the correct development of the program and must be provided through the platform during the registration process, not by email.
If medication must be administered by our staff, it must be properly labelled with the participant’s name and dosage instructions.
Medication will only be accepted in its original packaging and with the corresponding leaflet.
If the participant requires medical treatment, hospitalization, or intervention and it has not been possible to contact the father, mother, or legal guardian, the course management will be authorized to adopt the measures considered most appropriate in the participant’s interest, always in accordance with the instructions and recommendations of qualified medical personnel.
Illness or impediment during the camp does not imply a refund of the amount paid.
Participants must bring a copy of their health insurance cards (public and private if applicable) in their suitcase.[/accordion_item][accordion_item parent_id=”” title=”ALLERGIES, INTOLERANCES AND SPECIAL DIETS” id=”” class=”” style=””]You must inform us at the time of booking and through the designated system (this information will not be accepted by email) of any allergy or intolerance, whether food-related or medication-related, as well as any other condition that may affect participation in the camp activities. Failure to communicate this information will exempt the organization from any responsibility arising from such omission.
During the camp, special menus will be offered for participants with allergies, celiac disease, or other special dietary requirements.[/accordion_item][accordion_item parent_id=”” title=”DOCUMENTATION” id=”” class=”” style=””]Participants must bring in their suitcase a legible photocopy of their public health card and private card if applicable. We also recommend bringing a copy of their ID (Passport) if they have one.[/accordion_item][accordion_item parent_id=”” title=”IMPORTANT INFORMATION ABOUT THE CAMP” id=”” class=”” style=””]The camp schedule may be modified or activities cancelled due to weather conditions or any other circumstances, always prioritizing the well-being and safety of participants. This will not entitle participants to any refund.
In any case, cancelled activities will always be replaced by alternative activities.
About two weeks before the camp begins, we will send a more detailed email including bus schedules, meeting points, packing recommendations, important phone numbers, etc.
NOW WE ARE READY TO ENJOY A UNIQUE SUMMER.[/accordion_item][/accordion]